Refund policy
Returns & Exchanges
We want your Nuudle to feel like something your hands naturally reach for — easy, grounding, and yours.
If it’s not quite right, we accept returns within 14 days of delivery.
To be eligible for a return:
- Item must be unused and in original condition
- Item must be returned in its original packaging
To start a return, email us at itsmynuudle@gmail.com with your order number.
Please note:
- Return shipping costs are the responsibility of the customer
- Original shipping fees are non-refundable
Once your return is received and approved, your refund will be issued to your original payment method.
Because each Nuudle is part of a small, intentional batch, we do not offer exchanges at this time. If you’d like a different piece, you’re welcome to place a new order.
If you have any questions, feel free to reach out — we’re here 🤍